If there’s something on your mind regarding our products, then this is the right place to come for the answers. We’ll be periodically adding to and updating this page, so please check back often if you don’t currently find the answer to your question. Or feel free to drop us a note and we’ll do our best to answer it for you directly.

About Shinkafa

Where can I purchase Shinkafa products?

Exclusively through our website.

What is the Shinkafa philosophy?

We believe that superior, safe and effective hair and body care products can be delivered without the use of harmful chemicals. Do no harm.

What is not in Shinkafa’s products?

Sulfates, Hydroquinone, Parabens, Phthalates, and Formaldehyde – to name just a few.

Where is Shinkafa manufactured?

Shinkafa products are proudly manufactured exclusively in the United States of America.

There are other companies out there like Shinkafa. What makes you different?

We’re dedicated to beautifying and nurturing hair of all textures and styles, and skin of all hues and tones by using the best nature has to offer, without resorting to harmful chemicals. We started out trying to solve dry, itchy and problems skin and difficult to  manage hair in one part of the world, only to realize in our research and testing that we are one human race and that our skin and hair problems are shared across oceans and languages. Do no harm.

Some of your ingredients seem like chemicals. That’s a little confusing. What does it mean for your products to be “chemical-free”?

There is an almost chemical compositon to anything including water. We strive to formulate our products without resort to harmful chemicals and where possible without resort to chemicals at all.

What kind of natural ingredients are in your products?

Just about all our ingredients are superior natural ingredients. Most notable are flower oils like rose oil, fruit oils like melon fruit oil, nut oils and butters like mongongo oil and shea butter, and other beneficial ingredients like allantoin, rhassoul clay, sea kelp, milks and vitamins.

I have nut allergies. Do any of your products contain nuts?

Yes, some of our butters like shea butter come from the nut of the African shea tree and our mongongo oil is derived from the fruit of the manketti tree in Africa.

What’s the average shelf life of your products?

Face Masque must be used up within 30 days of being opened. All other products will remain active for months after opening. It is best to replace them every three months if not used up.

Why should I choose a natural-based product?

Yes, but we are biased. We believe that nature offers superior, more effective and safer ingredients for our bodies, hair and planet.

Purchasing

Can I request a product catalog?

No. We provide as much information as possible on our website. However, we’ll be happy to answer any questions you have. Please drop us a line and we’ll be sure to respond promptly to you.

If I have to return a product, how do I return it and where do I need to send it?

Please contact us via email to process any returns. Thank you.

Can I request samples for an upcoming event?

Drop us a line and we’ll determine if the event is in keeping with our core philosophy to do no harm.

Shinkafa Body

What does the Stretch mark and Blemish cream do?

It uses a unique formulation to fade the appearance of scars, deal with stretch marks, spots and blemishes. You should notice a difference within one month of continuous use. Although some have reported results in fading of scars within a few days of use. It is uniquely effective against stretch mark from teenage growth spurts and fresher scaring.

What is unique about Shinkafa’s face masque?

Other than its unique formulation, we found that in addition to our objectives of removing impurities from the skin and firming up the face, that it deals a knock-out punch to acne in about five applications. If you are using for acne, please incorporate our blemish cream and face mousse to maintain the effectiveness achieved.

Why the face mousse?

It is a primer applied to the face before makeup to protect the face from the ravages of makeup. For those that use makeup daily for work or other reasons, this is a must.

Do you use alcohol in any of your skin products?

Yes. We use fatty alcohols that occur naturally in animals and plants. We only use essential oils for our signature fragrance blends.

What makes your body wash a better alternative to mainstream alternatives?

It is formulated as a creamy, emollient, and super hydrating wash that will remove impurities but also leaves the skin with a silky, soft, radiant glow. It does not contain parabens, sulfates or artificial colorants. It is particularly desirable for dry, sensitive and problem skin.

What’s the difference between the body cream with natural toning and the one with SPF?

Both will moisturize your skin and help with problem skin, but the toning body cream will maintain even pigmentation. And the SPF body cream, obviously, protects your skin from the sun’s harmful rays.

What’s the difference between the regular body oil and the body oil with natural toning?

Both will moisturize, elasticize, and protect your skin from the sun, but the toning body oil evens and naturally tones your complexion. We have found our body oils to be very effective on those with itchy, ashy or scaly skin.

What’s the difference between the face masque, face protector mousse, and the stretch mark & blemish cream?

The face masque and face protector mousse both protect your pores from unwanted impurities, but the face masque deals with acne, impurities and firms up the face while the protector mousse protects your skin from the harmful makeup. The stretch mark cream deals with the appearance of scars, stretch marks, spots and blemishes.

Shinkafa Hair

What is the hair masque for?

It immediately repairs and reconstructs damaged, thirsty and brittle hair using active proteins. It makes the hair 4 times stronger than before use. Use bi-weekly.

Do you use alcohol in any of your hair products?

Yes. We use fatty alcohols that occur naturally in animals and plants. We only use essential oils for our signature fragrance blends.

Why is keratin important for my hair?

Keratin is a major component of the hair structure. Your hair needs its health keratin component to be healthy, strong, resilient, and beautiful. Modern hair practices tend to rob your hair of its keratin structure, which is why we’ve crafted products specifically designed to infuse your hair with this vital component of the hair.

Why is biotin important for my hair?

Biotin is crucial for maintaining healthy hair, which partially explains why hair loss is one of the symptoms of biotin deficiency. Eating foods and using hair products rich with biotin is essential for anyone who wants a healthy mane.

What makes your shampoo a better alternative to mainstream options?

It is very detangling and restorative with growth peptides and biotin, just to name a few. It has no parabens, sulfates or artificial colorants. It does not leave any residue or buildup and cleanses without stripping the hair of nutrients. You will see results in days.

What’s the difference between your hair masque and finishing serum?

Both make your hair more vibrant and promote growth, but there some differences. Our hair masques grow, soften, fortify, repair and reconstruct the hair, while the finishing serum protects it from sun and heat, aids in styling, adds sheen and detangles the hair weightlessly.

What’s the difference between your hair masque with black color and without color?

Both our hair masques grow, soften, fortify, repair and reconstruct the hair. Most use and should use the one without color. There are those that like the IB color with their hair masque and we have made that accomodation. The color is temporary.

What’s the difference between your anti-frizz conditioner, deep conditioning crème, and leave-in conditioner?

They are all conditioners. Each one aids with hair reconstruction, fortification, growth, sheen and health of the hair. The leave-in conditioner should be used daily with the hair polish as a stylying aid, after shampooing. The anti-frizz conditioner is most suited for daily use and those with frizzy hair to detangle and de-frizz for use right after shampooing. The deep conditioner should be used every two weeks for deep hair reconstruction and for damaged, problem, color-treated or processed hair.

4-Step Relaxer Kit

Is the 4 Step Kit actually a relaxer?

Yes, but it is more of a smoothing process, in the sense that it will expand your curls by about 30%. It akin to the Brazilian blowout, keratin treatment, and protein treatments. However, it is important to emphasize that our process does not involve the use of formaldehyde solution. Instead, we use our innovative keratin-based technology, to bring you this unique hair straightening treatment that also strengthens the hair structure, while eliminating frizz as curls are expanded. It can be used by all hair types. A typical relaxer works by breaking the disulfide bonds in hair, similar to the permanent waving process. The Shinkafa Kit works by expanding or loosening the curls of the hair by about 30% while maintaining the integrity of the disulfide bonds for smoother hair.

The process should take about 45 minutes at home.

Maintain the hair by using a wide-toothed blow dryer to “wake up” the hair on days that you are not shampooing the hair.

THE PHOTOGRAPHS OF THE PROCESS ON OUR RELAXER PAGE IS OF ACTUAL RESULTS FROM OUR KIT.

Does it hurt the scalp like the relaxer?

No, there is no burning or hurting of the scalp.

Do you have to do it monthly like a relaxer?

No, we recommend once every eight to nine weeks.

Does it break my hair?

No, it expands your curls by about 30% allowing you versatile styling. Do no harm. We recommend that at a minimum you use our leave-in conditioner and hair polish for your daily styling. To maintain, strengthen and fortify your hair, please use our deep conditioner and hair masque (without color) every two weeks. For your daily regimen we recommend our shampoo, anti-frizz conditioner and finish with our leave-in conditioner and hair polish together. For daily styling with our leave-in conditioner and hair polish, a little goes a long way. Your reward is weightless, soft, smooth, shiny, bouncy, healthy hair and manageable hair.

Do I need to use petroleum jelly to protect my scalp?

No. There is no pain involved in using the Kit.

Who is the Kit ideal for?

Women, men and children who have difficulty managing tight curly hair, frizzy hair, kinky hair, wavy tangled hair and hair that is generally unmanageable, difficult and painful to tame on a daily basis. The Kit expands those curls, maintaining the integrity of the hair structure and allows for versatile styling. When we started on this journey, we set out to help the African hair that is very tightly curled. As we began to test the market, we found the need extended to all races where there is frizz, excessively unmanageable wavy and curly hair and pain in handling hair on a daily basis.

Do I have to go to the salon to apply?

No, it is designed for home use. The process should take about 45 minutes at home. If you prefer, your hair professional may also apply it for you.

How can different hair types benefit from some of your products?

For frizzy hair: use our 4-step Kit to tame every three months for that sleek look. Use our detangling shampoo and anti-frizz conditioner for your daily regimen. Finish with our leave-in conditioner, together with our hair polish. A little goes a long way.

For wavy hair: Use our detangling shampoo and anti-frizz conditioner for your daily regimen. Finish with our leave-in conditioner, together with our hair polish. A little goes a long way.

For dull hair: perk up with our Hair Masque without color bi-weekly. Rebuild with our deep conditioner. Finish with our leave-in conditioner, together with our hair polish. A little goes a long way.

For the kinky hair: use our 4-Step Kit every 9 weeks. Use our detangling shampoo and anti-frizz conditioner for your daily regimen. Finish with our leave-in conditioner, together with our hair polish. A little goes a long way. Style as usual.

For those braided hair: use our our detangling shampoo and anti-frizz conditioner for your daily regimen. Finish with our hair polish. A little goes a long way.

For color-treated hair: Use our hair masque to enhance color, fortify, reconstruct and condition hair.

For normal hair: Use our shampoo and anti-frizz conditioner for your daily regimen. Finish with our leave-in conditioner, together with our hair polish. A little goes a long way. You will love how soft and bouncy your hair will become without being weighted down.

Don’t see your question? Drop us a note and we’ll do our best to help you out.

Contact us